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#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 HOW TO#
#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 PASSWORD#
#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 OFFLINE#
#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 WINDOWS 8#

The issue is specific to this operating system.

#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 PASSWORD#

Thus, it is impossible to set a new password or a PIN code. After the recovery key is entered and the operating system is loaded, Kaspersky Endpoint Security won't prompt the user to change the password or PIN code. Windows 7 computers don't allow changing the password or PIN code. If the user has not changed the password, you can use the old recovery key the next time the operating system loads. As a result, the recovery key and recovery key file will be updated. After you set a new password or PIN code, BitLocker will create a new master key and send the key to Kaspersky Security Center. The ID provided by the user must match the ID that is displayed in the computer settings.Īfter the operating system is loaded, Kaspersky Endpoint Security prompts the user to change the password or PIN code.

In the window that opens, select the BitLocker section.

#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 OFFLINE#

Click the Share this device offline button.Select the check box next to the name of the computer whose drive you want to restore access to.In the main window of Web Console, select Devices → Managed devices.

#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 HOW TO#

How to view the recovery key for a BitLocker-encrypted system drive in the Web Console and Cloud Console

Make sure that the name of the selected computer matches the name of the user's computer.Īs a result, you will have access to the recovery key or file of the recovery key, which will need to be transferred to the user. If the IDs do not match, this key is not valid for restoring access to the specified system drive.

Prompt the user for the recovery key ID indicated in the BitLocker password input window, and compare it with the ID in the Recovery key ID field.

In the window that opens, select the Access to a BitLocker-protected system drive tab.

In the context menu, select Grant access in offline mode.

On the Devices tab, select the computer of the user requesting access to encrypted data and right-click to open the context menu.

In the workspace, select the Devices tab.

In the Managed devices folder in the Administration Console tree, open the folder with the name of the administration group to which the relevant client computers belong.

Open the Kaspersky Security Center Administration Console.

How to view the recovery key for a system drive encrypted by BitLocker in the Administration Console (MMC) To start the recovery procedure, the user needs to press the Esc key at the pre-boot authentication stage. Restoring access to a hard drive encrypted by BitLocker

The user enters the recovery key and gains access to the hard drive.

If the recovery key IDs match, the administrator provides the user with the recovery key or sends a recovery key file.Ī recovery key file is used for computers running the following operating systems:įor all other operating systems, a recovery key is used.

The ID that the user provided must match the ID that is displayed in the computer properties.

The administrator verifies the ID of the recovery key in the computer properties in Kaspersky Security Center.

The user tells the administrator the recovery key ID (see the figure below).

Restoring access to a hard drive encrypted by BitLocker consists of the following steps: To restore access to the drive, insert the removable drive and follow the on-screen instructions.

#CHANGE BITLOCKER RECOVERY KEY WINDOWS 10 WINDOWS 8#

If the computer's operating system has Federal Information Processing standard (FIPS) compatibility mode enabled, then in Windows 8 and older the recovery key file is saved to the removable drive before encryption. If a user has forgotten the password for accessing a hard drive encrypted by BitLocker, you need to start the recovery procedure (Request-Response).

Restoring access to a drive protected by BitLocker